Frequently asked questions

eFaktúra has four plans: Free (€0/month, 1 company, up to 5 customers, 100 MB), Pro (€4.90/month, 5 GB, 1 + 4 additional companies), Ultra (€15.90/month, 10 GB, up to 10 companies) and Max (€34.90/month, 50 GB, up to 50 companies). Unlimited invoices on every plan.

Signing up takes two minutes and you can issue your first invoice within ten. If you want to import your existing data, we will help you migrate it — usually within 24 hours.

Yes. You create your account once and switch modules on as you need them — Invoicing, eDoklad or both. Each module has its own subscription and its own setup wizard that takes a few minutes. They save you the most time when they work together.

An e-invoice is an electronic invoice in a format software can process. From 1 January 2027 it is mandatory for domestic B2B transactions between VAT payers — and every business, including those not registered for VAT, must be able to receive e-invoices. With eFaktúra you can send and receive them today.

From 1 January 2027 for domestic B2B transactions between VAT payers. A transition period with voluntary participation runs from 1 January 2026, and from 1 July 2030 the obligation extends to cross-border transactions within the EU.

The EU standard is Peppol BIS Billing 3.0. Put simply: the invoice must be in a data format that accounting or government systems can read. A plain PDF is not enough.

Yes. eFaktúra is a certified delivery service provider (a "digital postman") of the Slovak Financial Administration with ID EFSK000028 and runs its own production Peppol Access Point. Sending and receiving e-invoices in Peppol BIS Billing 3.0 works today.

Yes. eFaktúra s. r. o. is listed in the register of certified delivery service providers on the Slovak Financial Administration portal under ID EFSK000028. You can select us as your digital postman directly on that portal.

Receiving e-invoices is free on every plan, for good. Sending is free until 31 December 2026 — 1,000 sends per month on every plan, including Free. The promotion also covers API and white-label partners (flat €0 until 30 November 2026). From 2027 each plan includes a monthly bundle of sends, and anything beyond it is billed from the credit price list.

eFaktúra exports to all the popular accounting programs — Pohoda, KROS Omega, Money S3 and MRP. Data is exported in the standard format your accounting program imports without a hitch.

Yes, we fully support exporting to Pohoda in the Pohoda XML format. Invoices, credit notes and proforma invoices all export in a single click.

Yes, we support exporting to KROS Omega in the standard format the program imports without a hitch.

Yes, eFaktúra supports exporting to Money S3, including every document type — regular invoices, proforma invoices and credit notes.

eFaktúra connects to the main Slovak banks over the PSD2 standard — Tatra banka, Slovenská sporiteľňa, VÚB, ČSOB, mBank and Fio banka. We keep adding more. A connection costs €1 per bank account per month.

Once your bank account is connected, the app pulls in payments and matches them to invoices by variable symbol, amount and name. Paid invoices are marked automatically.

Yes. Every invoice automatically carries a PAY by square QR code, so your customer can pay by scanning it in their banking app.

Photograph the document with your phone, upload it as a file or forward it by e-mail. The app reads the supplier, amounts and dates and files the document under the right company. We support PDF, JPG and PNG.

The app reads the supplier, amounts, dates and individual line items, and it keeps improving from your corrections. You can review and complete every document before it is saved.

We take security seriously. We use encrypted data transfer, two-factor login and strict per-company data separation. All data is stored in the EU and processed in line with the GDPR.

All data is stored in data centres inside the European Union. We encrypt it both in transit and at rest, and backups run automatically and continuously.

Yes, eFaktúra supports two-factor login. We recommend turning it on for stronger account security.

Yes, we have a native mobile app for both iOS and Android — download it from the App Store or Google Play. You can scan documents, issue and approve invoices, match payments in the banking module and run your invoicing from anywhere.

With eFaktúra you can issue regular (customer) invoices, proforma invoices, credit notes and quotations. Every document meets Slovak legal requirements and automatically includes a payment QR code.

Yes, both are fully supported. The system automatically tracks the links between proforma invoices and their final invoices, and every credit note stays tied to the original invoice.

Yes. The Pro plan supports up to 5 companies (1 main and 4 additional). The price per additional company drops from €3 to €1.80 per company per month as you add more. Ultra supports up to 10 companies and Max up to 50 on a single account. Each company has its own settings, contacts and documents.

Yes. A REST API with OpenAPI 3.1 documentation, scoped API keys and HMAC-signed webhooks. There is a free test sandbox with a test Peppol ID. The documentation lives at developers.efaktura.sk and the package overview at efaktura.sk/en/api.

Yes, natively. SAPI-SK is the unified technical interface for electronic invoicing published by the Slovak Financial Administration. Accounting software already integrated with SAPI-SK connects to eFaktúra simply by swapping credentials (OAuth2) — no new integration needed. Documentation: developers.efaktura.sk/docs/sapi-overview.

Yes. ERP systems, SaaS platforms and invoicing services can offer e-invoicing to their own clients under their own brand and domain through a white-label partnership — the certified Peppol infrastructure and delivery are handled by eFaktúra s. r. o. in the background. More at efaktura.sk/en/white-label.

Yes, our support team is available by e-mail and chat on business days. Paying customers also get phone support and priority handling of their requests.

Our standard response time is within 24 hours on business days. Customers on the Ultra and Max plans get priority support with a response within a few hours.

Yes, eFaktúra records VAT rates automatically and prepares the source data for the VAT control statement. It tracks both input and output VAT and prepares the overviews you need for your tax return.

Yes, eFaktúra works for VAT payers and non-VAT payers alike. Invoices adapt automatically to your VAT status, including the correct wording on the invoice itself.